Shipping policy

Thank you for shopping with Glow & Paws! We're committed  to getting your order to you quickly and safely. 

Processing Time:

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • You'll receive a confirmation email once your order ships.

Shipping Methods & Delivery Times:

  • Standard Shipping: 3-7 business days.
  • Expedited Shipping: 1-3 business days.
  • Delivery times may vary depending on your location and carrier delays.

Shipping Cost:

  • Standard shipping: $4.99 (free on orders over $50).
  • Expedited shipping: $15.00.
  • Shipping cost are non-refundable. 

Order Tracking:

  • Once your order ships, you'll receive a tracking number via email. 
  • You can use this to monitor your order until it arrives. 

Lost or Damaged Packages

  • Glow & Paws is not responsible for packages lost or damaged during shipping.
  • If your package is lost or damaged, please contact us and we will assist you to the best of our ability. 
  • For damaged items, pictures will be required for verification. 

Contact Us:

Questions about your order? We're here to help!

info@glowandpaws.com